Privacy Policy
LEGAL NOTICE – TRUSTVISA
This Legal Notice governs the use of the website trustvisa.org , owned by:
TrustVisa.org
📍 Address: Suite 500, 1000 Innovation Drive, Kanata, Ontario, K2K 3E7, Canada
📞 Phone: +1 437 886 6553
📧 Email: hello@trustvisa.org
🌐 Website: https://trustvisa.org
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Purpose of the Website
The Website aims to provide information about immigration, visa consultancy, and profile assessment services for immigration to Canada, and to enable communication between TrustVisa and its potential clients.
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Terms of Use
Accessing or using this Website makes you a user and implies full acceptance of the terms contained in this Legal Notice.
Users agree to make proper use of the Website and to refrain from any illegal or unauthorized activities.
TrustVisa shall not be liable for damages resulting from misuse of the Website, service interruptions, or errors in access or content.
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Intellectual Property
All content on this Website (texts, images, logos, designs, videos, code, etc.) is the property of TrustVisa or authorized third parties and is protected under international intellectual property laws.
Reproduction or distribution without prior written authorization from TrustVisa is strictly prohibited.
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Limitation of Liability
TrustVisa does not guarantee uninterrupted availability of the Website or error-free operation, though it will take reasonable steps to correct issues.
TrustVisa is not responsible for external links that lead to third-party sites.
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Governing Law and Jurisdiction
This Website operates under the laws of Canada.
In case of dispute, the parties agree to submit to the jurisdiction of the Courts of Ontario (Canada), unless otherwise required by applicable law.
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2. COOKIE POLICY – TRUSTVISA
At TrustVisa, we use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and ads.
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What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember information such as preferences or login details.
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Types of Cookies Used
a) Essential Cookies
Required for the proper functioning of the website (e.g., session login, secure navigation).
b) Analytics Cookies
Used to understand how users interact with our website and improve its performance.
Example: Google Analytics.
c) Marketing and Advertising Cookies
Used by third parties such as Meta (Facebook/Instagram) and Google Ads to deliver personalized ads based on user behavior and interests.
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Cookie Management
Upon visiting the website, you can accept, reject, or configure cookies through the cookie consent banner.
You can also block or delete cookies in your browser settings at any time.
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Third-Party Cookies
We may use cookies from:
•Google Analytics
•Meta Pixel (Facebook/Instagram)
•WhatsApp Business API
•Other remarketing tools
These may involve international data transfers. TrustVisa ensures that such providers comply with adequate data protection measures (e.g., Standard Contractual Clauses).
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Updates
TrustVisa may update this Cookie Policy at any time. Any changes will be published on this same page.
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Contact
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🔒 3. PRIVACY POLICY – TRUSTVISA
At TrustVisa (“we,” “our,” “the Company”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website https://trustvisa.org and our Meta Lead Ads forms (Facebook and Instagram).
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1. Data Controller
TrustVisa Consulting SL
📍 Suite 500, 1000 Innovation Drive, Kanata, Ontario, K2K 3E7, Canada
📧 hello@trustvisa.org
📞 +1 437-886-6553
🌐 https://trustvisa.org
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2. Information We Collect
When you visit our website or fill out a contact or lead form, we may collect:
•Full name
•Email address
•Phone number or WhatsApp
•Country of residence
•Information regarding immigration profile, studies, or visa interests
•Any other details you voluntarily provide
We may also collect technical data (IP address, browser, device type, visited pages) via cookies or analytics tools.
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3. Purpose of Data Processing
We process personal data for the following purposes:
- To respond to your inquiries or requests for immigration assessment or consultation.
- To contact you by email, phone, or WhatsApp.
- To follow up on your interest in our services.
- To manage client relationships and provide personalized support.
- To comply with legal and administrative obligations.
- To improve our services and marketing campaigns.
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4. Legal Basis for Processing
Data processing is based on:
- Your explicit consent, given when completing our forms (website or Meta Lead Ads).
- Legitimate interest of TrustVisa to follow up and improve customer service.
- Legal obligation, where applicable.
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5. Data Sharing and Transfers
We do not share your personal data except:
- With service providers (e.g., Meta Platforms, Google, CRM systems, web hosting).
- With legal authorities, when required by law.
- For international transfers, we ensure compliance with GDPR Standard Contractual Clauses or equivalent safeguards.
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6. Data Retention
Data will be retained only as long as necessary for the purpose collected or until you request deletion.
Once the purpose is fulfilled, the data will be securely deleted or anonymized.
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7. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to processing.
- Restrict processing.
- Request data portability.
To exercise these rights, please contact us at:
📧 hello@trustvisa.org
📍 Suite 500, 1000 Innovation Drive, Kanata, Ontario, K2K 3E7, Canada
You may also file a complaint with your local data protection authority (e.g., the Office of the Privacy Commissioner of Canada or any EU authority if applicable).
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8. Meta Lead Ads Privacy Notice
When you submit a form through Meta (Facebook or Instagram Lead Ads), the information is sent directly to TrustVisa.
We use it only for the purposes described in this policy.
Meta Platforms handles your data under its own Privacy Policy:
👉 https://www.facebook.com/policy.php
By submitting your information through Meta, you consent to TrustVisa processing your data under this Privacy Policy and Meta managing it under theirs.
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9. Security Measures
We implement technical and organizational safeguards to ensure confidentiality, integrity, and availability of data (encrypted connections, secure passwords, restricted access, etc.).
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10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available at:
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11. Contact
For any privacy-related inquiries, please contact us:
TrustVisa Consulting SL
📍 Suite 500, 1000 Innovation Drive, Kanata, Ontario, K2K 3E7, Canada
📧 hello@trustvisa.org
📞 +1 437-886-6553
